Hotel Tools
Sales & Marketing

Pre-Arrival Message Generator

Use this member-only tool to draft a pre-arrival note that includes stay details, timing, and guest-specific context.

  • Property workspace
  • Login required
  • Shared team access

What this tool helps with

Pre-arrival messages shape the stay before check-in. Consistent structure improves clarity, reduces repeated questions, and supports upsell or special-occasion touches. Shared team access keeps the right hotel staff aligned in the same property workspace.

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Workflow

Built for hotel teams

The generator creates a guest-facing note that can be copied into email, WhatsApp, or your guest messaging workflow.

Match the message details to the confirmed reservation, not assumptions.

Keep WhatsApp versions tighter than email if the guest has already been conversing there.

Use saved drafts to standardize tone across the team.

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